Junior Salesforce Administrator

Overland Park, KS

Full Time

Entry Level

Propio Language Services is transforming communication by developing tools and technologies that make it easier and more efficient for clients to engage with the Limited English Proficiency Population to improve access to healthcare and essential services in social services, education, legal and many others.

The Junior Salesforce Administrator supports the Salesforce Administrator in managing and maintaining our Salesforce platform & the systems in which we integrate with it. This role involves assisting with user support, basic configuration tasks, data management, and contributing to ongoing improvements and optimizations within Salesforce. This role requires a proactive approach, a strong understanding of SQL and JSON, and the ability to troubleshoot effectively under pressure.

Responsibilities:

Basic Configuration
- Assist with basic configuration tasks within Salesforce, such as creating fields, page layouts, and workflows under the guidance of the Salesforce Administrator.
- Help maintain user profiles, permission sets, and security settings.
Client Technical Setup
- Guide clients through the technical setup process, ensuring a smooth and efficient onboarding experience.
Research and Problem Solving
- Investigate potential production issues, leveraging technical knowledge and research skills to provide timely and accurate solutions.
Data Management
- Support data integrity efforts by performing data entry, data cleansing, and data migration tasks as directed.
- Assist in maintaining data quality standards and ensuring compliance with data governance policies.
Team Collaboration
- Work closely with the client services and development teams to share insights, improve service delivery, and implement client feedback into future tech releases.
Documentation and Training
- Document processes, procedures, and configurations within Salesforce.
- Assist in developing training materials and conducting basic training sessions for users.

Qualifications:

Bachelor’s Degree in Computer Science, Information Technology, Business, or other relevant field, OR sufficient experience in related field
Familiarity with Salesforce
Strong knowledge of SQL and JSON; Familiarity with other programming languages and technologies is a plus
Strong analytical and problem-solving skills, with the ability to think on your feet and resolve issues efficiently
A customer-first approach, with a commitment to providing exceptional service and support

Propio is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal background check, drug screen, education, and employment verification.

Apply for this position

Required*

Apply with

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you currently authorized to work in the United States on a full-time basis? **

Would you now or in the future require sponsorship?*

This role requires you to come into our Overland Park, KS or our Minnesota office on a full time basis. Are you able to confirm this is acceptable?*

If you are currently residing out of state, are you looking to relocate?*

What is your desired salary?*

Are you an employee referral? If yes, indicate who referred you

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

With a full scope of language services, fast connection times, best-in-class customer service, and the highest-quality interpreters in the industry, we’re able to achieve our ultimate goal: making our clients’ lives easier.

Propio Language Services is determined to be the largest language services company in the US. Headquartered in Overland Park, Kansas, our mission is to leverage innovative technology and solutions to close the language gap — anytime, anywhere in the world.

We are rapidly growing, if you do not see a position that fits your ideal career path at this time, be sure to check back often as we are frequently adding new roles.

Junior Salesforce Administrator

Apply for this position