Product Manager

Overland Park, KS

Full Time

Information Technology

Experienced

Propio Language Services is transforming communication by developing tools and technologies that make it easier and more efficient for clients to engage with the Limited English Proficiency Population to improve access to healthcare and essential services in social services, education, legal, and many others.

As a Product Manager, you will be responsible for working closely with business stakeholders to define requirements, prioritize the product backlog, work with the product owner, development teams, and maintain the vision of the product. Additionally, you will develop the Minimum Viable Product (MVP), work closely with the UI/UX teams to streamline the user experience, and assist with product road-map development.

We’re looking for someone who understands the big picture but can dive into the details. Someone who can quickly understand what’s possible, make a plan, prioritize the work, and lead teams to deliver great products and features. Product Managers at Propio are data-driven decision makers, building new features and products that touch people looking for language services. We expect a Product Mangers to help explore key opportunities for growth, create stellar customer experiences and support all aspects of the business.

The Product Manager role is primarily responsible for:

Collaborate with internal teams on new product features, improvements, and user journeys
Work closely with sales and client success to define customer business problems, develop a solution, and communicate delivery timelines
Work with senior management and contribute to the formulation of Propio’s overall product vision and strategy
Develop product roadmaps aligned with business priorities, client requests, and stakeholder needs
Write product requirements, collaborate with UX designers and the development team to develop a solution to business problems
Translate business requirements into functional user stories for the development team.
Work with the product owner working within an agile team in executing product backlog in a prioritized way.
Build trust and effective relationships with peers and cross-functional teams
Effectively drive engagement with new features and enhancements
Track success of features and maintain a feedback loop with core stakeholders
Develop and deliver product training to internal key stakeholders for new product releases
Work closely with other teams or team members to create materials including white papers, help documentation, blog posts, and customer presentations
Collaborate across internal partners (Sales, Client Success, Implementation, Development, and Marketing) as well as external customers to understand challenges/requirements for innovative solutions that help customers get to agreement faster
Co-ordinate and execute beta/pilot releases
Manage assigned Product Owner/s.

Role Requirements

Bachelor’s degree in business, a related field or an industry related discipline
Must have prior 3 years of experience as a Product Manager in a software development environment
Strong ability to influence and work collaboratively with cross-functional teams across all departments within the organization
Ability to make key decisions under a cloud of uncertainty with limited information
Experienced working with Scrum development methodology serving in the product Manager role

Ability to juggle multiple priorities and thrive in fast-paced environments
Demonstrated collaboration, negotiation and conflict resolution skills
Excellent written and verbal communication skills
Prior experience within the Healthcare tech space is a plus

CERTIFICATES:

• Pragmatic Marketing Certification is Preferred but not required

Propio is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal background check, drug screen, education, and employment verification.

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With a full scope of language services, fast connection times, best-in-class customer service, and the highest-quality interpreters in the industry, we’re able to achieve our ultimate goal: making our clients’ lives easier.

Propio Language Services is determined to be the largest language services company in the US. Headquartered in Overland Park, Kansas, our mission is to leverage innovative technology and solutions to close the language gap — anytime, anywhere in the world.

We are rapidly growing, if you do not see a position that fits your ideal career path at this time, be sure to check back often as we are frequently adding new roles.

Product Manager

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