Product Owner

Overland Park, KS

Full Time

Information Technology

Experienced

Propio Language Services is transforming communication by developing tools and technologies that make it easier and more efficient for clients to engage with the Limited English Proficiency Population to improve access to healthcare and essential services in social services, education, legal, and many others.

As a Product Owner, you will be responsible for the assigned product/s. You will be maintaining the team backlog, sprint planning, and user acceptance for one or more of the Propio Product. In conjunction with the Development team and in alignment with the Product roadmap, you will support the development, delivery, and maintenance of business-critical systems for our internal and external customers. This role requires strong analytical skills, collaboration with development teams, business teams, and key stakeholders to document requirements and deliver secure and scalable solutions.

Working in an agile environment, this position collaboratively partners across administrative and functional areas of the company. This position works with Developers, Quality Engineers, Architects, Dev Ops, Implementation, Client Success and Analytics.

The Product Owner role is primarily responsible for: 

Prioritize and manage the product backlog for effective release and sprint planning
Informing and influencing the Product Management roadmap
Bi-weekly sprint planning and grooming
User story elaboration and establishment of story acceptance criteria and Acceptance testing
Analyze and understand business data requirements to support the creation of accurate and extensible system
Be the customer advocate for solution designs
Guide user experience design planning and delivery with the assistance of the development team
Evaluate trade-off decisions across the customer experience, development and operational support in partnership with stakeholder.
Work closely with the development team to ensure releases meet -- and exceed -- customer expectations
Continuously monitor, measure and report on key business and customer metrics. Identify areas for continuous testing and optimization.
Work closely with Customer Success and Marketing to launch new capabilities
Be the most knowledgeable person in the company on assigned product(s)
Help implementation and sales teams solve problems and discover innovative answers to hard questions
Work closely with other teams or team members to create materials including white papers, help documentation, blog posts, and customer presentations
Collaborate across internal partners (Sales, Client Success, Implementation, Development, and Marketing) as well as external customers to understand challenges/requirements for innovative solutions that help adoption of Propio product in the market
Co-ordinate and execute beta/pilot releases

Role Requirements:

Bachelor’s degree in business, a related field or an industry related discipline 
Typically, 4 or more years of increasing responsibility and complexity in terms of applicable software product owner experience.
Strong ability to influence and work collaboratively with cross-functional teams across all departments within the organization. 
Ability to make key decisions under a cloud of uncertainty with limited information. 
Experienced working with Scrum development methodology serving in the product Owner role. 
Ability to juggle multiple priorities and thrive in fast-paced environments. 
Demonstrated collaboration, negotiation and conflict resolution skills. 
Excellent written and verbal communication skills.
Prior experience within the Healthcare tech space is a plus.

CERTIFICATES:

• Pragmatic Marketing Certification is Preferred but not required

Propio is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal background check, drug screen, education, and employment verification.

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With a full scope of language services, fast connection times, best-in-class customer service, and the highest-quality interpreters in the industry, we’re able to achieve our ultimate goal: making our clients’ lives easier.

Propio Language Services is determined to be the largest language services company in the US. Headquartered in Overland Park, Kansas, our mission is to leverage innovative technology and solutions to close the language gap — anytime, anywhere in the world.

We are rapidly growing, if you do not see a position that fits your ideal career path at this time, be sure to check back often as we are frequently adding new roles.

Product Owner

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